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Collapse All Law Practice Today Articles =
Management Articles
2007
Br=
idging=20
The Great Divide: Improved Communication Equals Increased=20
Productivity
Non-verbal communication constitutes 93% of what we =
communicate.=20
Master your tone, body language and listening skills to become a great=20
communicator.
Management by Agreement
Managing=20
Relationships: Building Effective Collaborations without a Silver=20
Bullet
Recently, I gave a tutorial on effective communication =
at=20
Harvard Law School. Here's the outline, including =
references.
Management Tips and Tricks
Whom Do =
You Trust?=20
Beware of Gray Areas Regarding Trust Accounts
An engagement agreement isn't as black and white as =
you may=20
think. In fact, there are a lot of gray areas regarding client trust=20
accounts.
Coaches =
Teach What=20
Law Schools Don't
In school you have professors; in the real world, you =
have=20
coaches. Achieve success with the help of a coach, who can show you how =
to apply=20
proven lessons rather than academic theories.
Asking =
the Right=20
Questions
A typical interview process commonly lacks accurate =
presentation=20
of both the interviewee and interviewer. To find a suitable match, look =
to these=20
basic questions that may yield a more accurate portrayal of both =
parties.=20
Management by Agreement
The Law =
of=20
Agreement
The omnipresent Law and Principles of Agreement may be =
simple to=20
understand, but hard to apply. As we delve deeper into the meaning and =
value of=20
these laws, effective collaboration and synergy can at last become a =
shared=20
vision.
Management Tips and Tricks
Making =
Law Firm=20
Leadership More Effective
Large law firms are starting to resemble corporate =
entities,=20
however, there is some variation in management styles. Take a few =
pointers from=20
the business world by clearly defining the roles of your leaders, =
facilitating=20
effective communication and sorting out management =
issues.
When =
Resolving Your=20
Clients' Legal Issues, Don=92t Forget the Court of Public Opinion =
Partnering with an outside consultant can be =
beneficial for both=20
your firm and your clients. Specialized in issue-oriented research and=20
communications, they can do a great deal to influence the court of =
public=20
opinion.
Forgotten =
Colleagues
In recent decades, law firms have hired more women and =
people of=20
color, but are they leaving out those with disabilities? Opening the =
doors to=20
the entire pool of available talent takes more than honest intentions. =
Here,=20
Michael Greco provides the steps to improve your firm=92s hiring process =
and=20
promote equality in the profession.
Leaders =
and the=20
Four Fatal Fears
Leaders' fears and anxieties have a direct impact on =
their=20
organization. The fear of failure, being wrong, rejection, and being =
emotionally=20
uncomfortable all impede effective interaction with others. Become aware =
of your=20
fears and follow these exercises to change this =
behavior.
Practice Management Q & A
Taking a =
Practice-Centric Approach to Marketing
Aligning law offices' marketing departments along =
practice group=20
lines can improve your level of service, quality, expertise, and =
efficiency. As=20
this approach evolves, an increasing number of firms adopt some =
variation of it=20
and see significant benefits. See how your firm can partner its =
marketing with=20
practice groups successfully.
Management by Agreement
Communicat=
ion=20
Essentials
We all know the value of effective communication, but =
that is=20
often easier said than done. This insightful article first looks at how =
society=20
has facilitated ineffective communicators and then provides a scholarly=20
solution.
The =
Lawyer's Guide=20
to Balancing Life and Work
This review of "The Lawyer's Guide to Balancing Life =
and Work,"=20
gives hope to the possibility that you can be happy in life and at work. =
Rediscover your personal goals and motivations for practicing law by =
forming a=20
personal action plan for change. At last, you could find a work/life =
balance=20
with success and happiness.
Management Tips and Tricks
Risky =
Business -=20
Some Thoughts on Legal Malpractice Insurance
Malpractice is a predominant concern for the =
profession, and=20
more so for small firms and independent practitioners. Mandatory =
disclosure of=20
malpractice liability insurance is a growing trend and with that comes =
increased=20
risk of a malpractice suits. This article investigates these recent =
trends in=20
malpractice insurance and provides preventative measures you may take to =
avoid=20
malpractice.
Management by Agreement
Evaluation=
s that=20
Motivate: An Internal and External Map for Having Authentic Feedback and =
Development Conversations
Employee evaluation conversations have the potential =
to be a=20
very powerful tool for producing desired results, satisfied employees =
and=20
successful managers. Follow this road map to facilitate conversation and =
achieve=20
a clear, mutual agreement.
Management by Agreement
Creating =
a Law Firm=20
Transition Plan
Many small and midsize law firms are facing the =
departure of the=20
lawyers who founded the firm (and sometimes their clients as well). =
Without a=20
transition plan that addresses retirement, these firms face an uncertain =
future.=20
Learn more about how this can be avoided at your =
organization.
Management by Agreement
A Fresh =
Start for=20
the New Year
Resolve to make this the year you get the results you =
want. It=20
can be easier than you think if you understand and adopt the Laws and =
Principles=20
of Agreement.
Management Tips and Tricks
Are You =
Unique=20
Enough to Deserve A Raise?
When a law firm bases its billing on costs rather than =
value, it=20
increases the risk of underselling its services. Yet, without a unique =
selling=20
position, the client rarely sees past the costs. Ed Poll offers some =
suggestions=20
on how providing solutions, not just services, can help increase your =
value and=20
ultimately increase your annual income.
2006
The =
Attorney-Client=20
Privilege and the Amended Federal Discovery Rules
When the complexities of the legal landscape are added =
to the=20
logistical difficulties of performing effective privilege reviews on =
millions of=20
page-equivalents of information within the tight timeframes of typical =
pretrial=20
discovery, it should come as no surprise that efforts are being made to =
develop=20
laws for privilege and privilege waiver. This article addresses =
principally=20
federal law on privileges.
Management by Agreement
The Many =
Costs of=20
Conflict
The cost of conflict represents a resource drain of =
huge=20
proportion and a source of great unhappiness and =
discomfort.
Practice Management Q&A
How Can =
Managing=20
Partners Optimize Practice Leader Performance?
Learn how your firm can maximize existing talent by =
establishing=20
clear expectations, providing leadership development and improving=20
communications.
Management Tips and Tricks
The =
Dynamics of=20
Billing, Profits and Compensation
Many law firm compensation models are designed for =
individual=20
gains rather than long-term growth and sustainability. Yet if a firm =
wants to=20
promote the kind of cooperative effort that increases billings and=20
profitability, it must change to a more cooperative compensation=20
model.
Should =
Auld Lawyers=20
Be Forgot, and Never Brought to Mind?
For the first time in U.S. history, four generations =
are working=20
side by side. Do the benefits of this multigenerational environment =
outweigh the=20
"graying of the bar" as expressed in a Seattle Times =
article?
Successful=
Law=20
Firms Plan for Success
Architect Daniel H. Burnham once said =93Make no =
little plans;=20
they have no magic to stir men's blood...Make big plans, aim high in =
hope and=20
work.=94 In this article, Tom Collins identifies nine subject areas that =
will help=20
law firms achieve success through planning.
Customer =
Service=20
for Lawyers
Why do some law firms excel at bringing in new =
business and=20
keeping clients while others struggle? They understand that every =
contact every=20
time shapes the client's opinion. In this article you will learn the =
essential=20
practices for providing exceptional customer service.
Management Tips and Tricks
Take the =
Mystery =96=20
and Fear =96 Out of Budgeting Your Engagements
A budget is essentially a strategy expressed through =
financial=20
terms. Budgets reflect careful planning, experienced forecasting and can =
be a=20
vital part of successful client engagements. This column addresses the=20
importance and potential outcomes of developing a =
budget.
Management Tips and Tricks
Building =
Your=20
Team
"Team" is commonly described as a group of people with =
complementary skills who are committed to a common purpose for which =
they are=20
mutually accountable. For a law firm, this should include everyone from=20
rainmakers to support staff. Yet recognition rarely goes beyond those =
with their=20
names on the front door. Find out what you can do to increase the =
success of=20
your team.
Are Your =
Recruiting=20
Efforts Geared for the Online Generation? New Rules, New Tools for =
Recruiting=20
Law Students
Do Blackberries outnumber iPods in your office? The =
connected=20
generation is no longer a passive audience when it comes to obtaining=20
information. Make sure your recruitment efforts are aligned with the =
newest=20
generation of graduates.
Exploring =
Alternate=20
Careers for Lawyers
What is your dream job? Don't let your qualifications, =
talents=20
or skills get in the way of your answer. Kathleen Brady explores this =
topic=20
while alleviating the fear of explaining that you are not "wasting" your =
legal=20
education.
Infuse =
Passion Into=20
Your Career
People tend to be motivated by what they like not by =
what makes=20
sense. Yet, most people allow obligations and external forces to be the =
driving=20
force behind their career choices. Think about this, if you tap into =
your=20
passions and you will energize your career =
development.
The Art =
of=20
Delegating
Anyone who has ever managed even one person =
understands how=20
important it is to be able to delegate (even when a task may be =
performed better=20
and faster by the supervisor). In fact, the better your team does under =
your=20
leadership, the more value you will bring to your organization. To =
become more=20
effective at delegating, use the four step process outlined in this=20
article.
Management Tips and Tricks
Successful=
Business=20
Development Means Closing the Communications Gap
As a lawyer, you don't practice law, you serve =
clients. If=20
clients don't recognize the benefits of what you do, they will become=20
dissatisfied with you and no amount of marketing effort will retain =
them. Find=20
out what is necessary and why it is important to improve your =
communication with=20
clients.
Management by Agreement
Managing =
the=20
Engagement: Creating Agreements for Results
Imagine creating an agreement that identifies success =
and=20
results rather than protection. How would this change your client =
engagement?=20
Read more to learn how this will build better client relationships and=20
potentially more repeat business.
Management by Agreement
Managing =
the=20
Engagement: Creating Agreements for Results
Imagine creating an agreement that identifies success =
and=20
results rather than protection. How would this change your client =
engagement?=20
Read more to learn how this will build better client relationships and=20
potentially more repeat business.
Management by Agreement
Planning =
Successful=20
Law Firm Retreats
Before you plan your next firm retreat make sure you =
understand=20
and identify the objectives, or as Christy Burke suggests first the Why, =
then=20
the Where. Following a clear vision of the event's purpose will have an =
enormous=20
impact on the success of your event.
Managing =
Up: A Key=20
to Workplace Success
Are you managing the one relationship that has a =
direct effect=20
on your success? Managing upward is often the key to a successful =
career. Learn=20
how to build bridges rather than moats in your =
workplace.
Management by Agreement
Resolution=
ary View:=20
10 Principles for Developing the Attitude of Resolution
A resolutionarySM looks at the situation, and from the =
perspective of standing in the clients' shoes, tries to design the best=20
process--a process that will get to resolution quickly without making =
things=20
worse. Learn more about how your firm can incorporate these 10 =
principles into=20
its culture. It should result in more satisfied clients and=20
employees.
Management Tips and Tricks
No Matter =
What=20
Financial Yardstick You Use, Cash Is King
Smart lawyers understand that good financial =
management is as=20
critical to their success as legal acumen. Make sure you understand the=20
basics.
The =
Business of=20
Legal Services
Operating like a business first and a law firm second =
may just=20
be the difference between success and failure.
Practice Management Q&A
How Do =
You=20
Differentiate Your Practice Group From The Masses?
Do you know what sets you apart from your competition? =
Do=20
potential clients know? Learn about the seven "competitive capabilities" =
that=20
will help distinguish your firm from your competition and help develop =
new=20
business.
Management Tips and Tricks
Taking an =
Administrator's Job? Approach It Like a Client!
If you want your employer to understand and respect =
your=20
contribution to the firm, it may be helpful to spell it =
out.
So =
Associates Are=20
Dissatisfied? It's Not Hard to See Why!
Increasing firm profits begins with hiring the right =
people and=20
allowing them to succeed and be satisfied. Yet many firms pursue a =
flawed=20
business model that doesn=92t follow this path. Find out what needs to =
be done to=20
change the course at your firm.
Preparing =
to Say=20
Goodbye to the Baby Boomers
Is your firm prepared for exodus of the baby boom =
generation? Do=20
you know what issues need to be resolved today? Learn more about how to =
prepare=20
your firm for the changing demographics in the =
workforce.
Too Much =
To Do Too=20
Little Time?
Find out why your 'Don't Do' list may be more =
important than=20
your 'To Do' list
Too Much =
To Do Too=20
Little Time?
Find out why your 'Don't Do' list may be more =
important than=20
your 'To Do' list
Creating =
&=20
Using Issue Analysis Memos: Part 2
In part 2 of this series, Greg Krehel discusses the =
ways an=20
issue and argument outline can clarify your thinking, educate your team =
and=20
build consensus.
Are You =
Privileged?=20
Don't Be Too Sure When It Comes to Ethics
Not all ethical issues are as clear-cut as the misuse =
of client=20
trust. In his article, Ed Poll discusses two ethical situations that =
could=20
confront any attorney.
Creating =
&=20
Using Issue Analysis Memos: Part 1
Of the hundreds of hours you invest in a case, the =
handful=20
needed to work up an issue analysis memo could easily be the most =
important.=20
Make this simple case analysis tool a standard for every matter and =
you'll=20
always have a tight grasp on issues and arguments and ultimately on the =
case=20
itself.
Management Tips and Tricks
Into the =
Sunset=97How=20
Will You Transition Your Practice?
When it is time to transition your practice there are =
a number=20
of ways to make it profitable and beneficial for all parties; yet few =
attorneys=20
explore their options. Are you prepared?
Three Hot =
Trends in=20
Law Firm Business Development
There is no silver bullet to growth. Measured growth =
through=20
smart business practices will net larger returns.
Management Tips and Tricks
Do =
Prospects Want=20
Your Testimonials =96 Or You?
Do you want a quantifiable marketing strategy that =
will help you=20
grow your client base? Of course. Are testimonials the best way to =
achieve this=20
goal? Probably not. Find out why by reading Edward Poll's column.=20
Management By Agreement
The =
Physiology of=20
Peak Performance
35 new email messages; a staff meeting; two conference =
calls; 1=20
deadline; 3 memos to get out; and a son at home from school with a cold. =
Everyone is out to get you, even the guy who cut you off on the freeway =
while=20
you were checking voicemail on your cell phone. Typical day? No worries. =
You=20
just have to get through the next few weeks and then 8 relaxing days on =
Maui.=20
You'll be like new. Right? Wrong!
Practice Management Q&A
How Is =
Practice=20
Management Different for Mid-sized Firms?
Culture. Compensation. Talent. Practice Management. =
All four=20
play an important yet distinct role in the management of a mid-sized =
firm versus=20
a large firm.
How to =
Get=20
Motivated
If your 'to do' list is so long you don't know where =
to start,=20
read Allison Shields' 10 ways to get motivated. You will soon be =
inspired to=20
'get moving.'
The Case =
for=20
Outsourcing Investigative Litigation Support
What can you gain from hiring a pre-litigation =
investigation=20
service? Everything.
Virtual =
Help: An=20
Outsourcing Relationship With a Virtual Assistant Can Complete Your=20
Team
Advanced technology and the changing economy have =
paved the way=20
for a new trend in office support. It is available to any size firm and =
it could=20
transform the way you manage your office. What is it called? The Virtual =
Assistant.
Inside =
vs. Outside:=20
When Does it Make Sense for Law Firms to Outsource?
In this roundtable discussion, a panel of experts take =
on one of=20
the hottest topics in law practice management =96 outsourcing. =
Management Tips and Tricks
Special =
Appearances=20
Can Be a Special Outsourcing Worry
Don=92t let a simple favor turn into a major =
malpractice suit. In=20
his column, Edward Poll reminds lawyers to protect themselves in =
addition to=20
protecting their clients.
Best =
Practices in=20
Creating Chronologies
A fact chronology can be a tremendous asset as you =
prepare a=20
case for trial. Yet, the majority of chronologies fail to live up to =
their full=20
potential. This article highlights some simple steps that will help you =
get the=20
most out of your efforts.
Management Tips and Tricks
Do You =
Know Who =96=20
and Where =96 Your Biggest Clients Are?
Are your biggest clients one person removed from =
leaving your=20
firm? When new business is driven through referrals, the loss of a big =
client=20
may also mean the loss of future referrals.
Practice Management Q&A
What =
Does It Take=20
to Develop Effective Law Firm Leaders?
In today's environment, many senior partners are more =
like=20
sports figures, periodically switching to the team that pays the most or =
adds=20
the most value to their client base. This results in firms without =
strong=20
leadership to guide them. How can you develop effective leaders at your =
firm?=20
Four =
Realities of=20
Value-Based Pricing
Logic doesn't always reflect reality when it comes to=20
value-based pricing. Before you make the leap make sure you're prepared =
with=20
these sobering observations.
Are You=20
Coachable?
Ready or not, it makes all of the difference between =
success and=20
failure.
The Buck =
Stops=20
Here
In engaging talent, managers have more power and =
influence than=20
anyone else.
Unchangeab=
le=20
Factors in the Job Search
Ready for a job change? Make sure you are the ideal =
candidate.=20
You Can =
Find Time=20
to De-Stress
In the midst of chaos, is it possible to sharpen your =
skills,=20
meet your responsibilities and avoid stress? Pat McHenry Sullivan says=20
yes.
Management By Agreement
Essentials=
of=20
Effective Communication
Tune-up your communications and improve your =
engagements in 10+=20
easy steps.
Management Tips and Tricks
Even the =
Lone=20
Ranger Needed Tonto: Staff is Essential in Any Solo Practice
Outsourcing should be a part of your business plan =
regardless of=20
the size of your firm.
Practice Management Q&A
How Do =
Client and=20
Industry Teams Fit Into Our Practice Management Structure?
Client Industry Teams Part II - Do's and Don'ts for =
Successful=20
Client Teams
Management
Leaders =
and=20
Followers in the Practice of Law
True leaders know when to set aside self-preservation =
when=20
pursuing the right course of action.
Those Who =
Can,=20
Coach: The Power of Coaching Can Transform Your Life
Reaching ones goals is rarely accomplished alone; =
athletes,=20
politicians, and musicians all employ coaches. Find out if a coach could =
help=20
you realize your potential.
Look =
Behind Before=20
You Look Ahead to the New Year
Before you set your goals for 2006, consider these ten =
questions=20
and conduct a personal year-end review. The end result will be a =
personal vision=20
that is more predictive of success.
Don't Just =
Set Goals=20
for 2006: Achieve Them
While setting goals each year is admirable, achieving =
them is=20
the greatest challenge. Find out what it takes to make your 2006 goals a =
reality.
Management By Agreement
A Fresh =
Start for=20
the New Year
Resolve to make this the year you get the results you =
want. It=20
can be easier than you think if you understand and adopt the Laws and =
Principles=20
of Agreement.
Practice Management Q&A
How Do =
Practice=20
Leaders Get Their Jobs Done and Still Have a Practice? The Emerging Role =
of=20
Practice Management Professionals
For many lawyers, there are simply not enough hours in =
a day to=20
practice law and manage the business side of their firms. Find out how =
some=20
firms successfully manage this conundrum.
Ethics and =
Time-Based Billing
Is your firm's billing practices in accordance with =
the ABA's=20
Formal Opinion? ABA Opinion 93-379 explores padding, inflating and =
over-billing=20
clients.
2005
Management By Agreement
Preventing =
Conflict
Stewart Levine offers some practical advice you can =
put to good=20
use immediately in all of your professional and personal relationships.=20
Management Tips and Tricks
Is Client =
Service=20
Unprofessional? Too Often, We Seem To Say Yes!
Starting with law school, effective client =
communication is all=20
but ignored. Yet addressing this topic is controversial to many and =
irrelevant=20
to others. Where do you stand on the issue?
Bringing =
Outside=20
Voices In: The Logic for Having An Advisory Board
Imagine bouncing ideas off your own special management =
think=20
tank. Would your firm benefit from an advisory board created to offer =
counsel on=20
various aspects of business, including growth and client service?=20
How to =
Succeed as a=20
Lawyer
More than 40 years ago, attorney Roland Boyd of =
McKinney wrote a=20
letter to his son offering tips on how to be a successful lawyer. When =
several=20
State Bar officials saw the letter, they prevailed upon the elder Boyd =
to allow=20
the Texas Bar Journal to print it. Boyd agreed and it appeared in the =
November=20
1963 issue. With permission, it is being reprinted in Law Practice=20
Today.
Assessing =
Your=20
Office Culture
Imagine if your firm focused all of its marketing =
efforts on one=20
goal: to get people--clients, prospects, and employees-- to talk about =
you in a=20
positive way. How do you begin? Start by reviewing your firm culture.=20
Words Into =
Action:=20
Five Strategies Law Departments Should Use To Assist Their Outside =
Counsel Firms=20
In Increasing Diversity
While increasing diversity among the senior ranks at =
law firms=20
has been a goal, it hasn't always been attained. Virginia Grant suggests =
five=20
strategies to effectively change this situation.
Management By Agreement
Tips to =
Keep Your=20
Agreements on Track
This encore of one of Stewart Levine's most popular =
columns=20
originally appeared in the October 2004 issue of Law Practice =
Today.=20
Management Tips and Tricks
To =
Transform Your=20
Practice, Provide Value, not Time
Are your clients satisfied with the value they are =
receiving in=20
return for the fees they pay? Are you? Find out how to transform your =
practice=20
so that the answer to both of these questions is a resounding YES.=20
Practice Management Q&A
Compensati=
ng for=20
Practice Group and Team Efforts
Incentives are the cornerstone of most successful =
compensation=20
programs. Yet many firms structure their incentives without regard for =
group and=20
team activities. The result? Missed opportunities for growth. =
Ten Tips =
for Dealing=20
with Disaster Recovery and Business Continuity Issues
The most overlooked component of disaster recovery =
plans is=20
often the most important - your staff. They will play a vital role in =
your=20
success. Are they prepared?
Disaster =
Recovery=20
Planning
What are you going to do when the unthinkable happens? =
If you=20
plan ahead, the unthinkable doesn't have to be the insurmountable. Make =
sure you=20
review this checklist to ensure your firm's success should tragedy =
strike.=20
Would You =
and Your=20
Practice Survive These Common Disasters?
Although you=92re unlikely to ever experience a major, =
practice-ending disaster, the fact is disaster can strike anyone, =
anywhere,=20
anytime. Take this quiz to determine your ability to survive and thrive =
through=20
these common disaster scenarios.
Protect =
Your Clients=20
and Yourself: Prepare for Disaster Before it Happens
When disaster strikes, foresight and planning can make =
the=20
difference between your practice surviving a disaster, and not. Ellen =
Freedman=20
offers a list of actions that should be a part of every disaster plan. =
Make sure=20
it is part of yours.
Resilience =
It is the word we would use to define the ability to =
thrive in=20
challenging situations. Can it be learned? Read more on how building =
resilience=20
will enhance your practice and your life.
Management By Agreement
Lawyer =
Leaders: The=20
Opportunity of Katrina
Ever since Katrina hit, many of us are asking what, =
can I do?=20
How can I help? When tragedy strikes, the world looks to its leaders for =
assistance. Members of the legal profession may fill this role in a =
variety of=20
capacities.
Management Tips and Tricks
Disaster =
Planning=20
After the Apocalypse
Disaster planning isn't just for organizations located =
near the=20
Gulf of Mexico, ground zero, or a major fault line. Will you still be in =
business if a major disaster, such as an untimely death or fire, strikes =
your=20
organization?
Practice Management Q&A
How Do =
Client and=20
Industry Teams Fit Into Our Practice Management Structure?
Is your firm reaching its fullest potential through =
its client=20
and industry teams? If they are only a part of your marketing mix, the =
answer is=20
no. Find out how these teams should fit into practice management.=20
The =
Changing of The=20
Guard: Selecting Your Next Managing Partner
Few decisions have as profound an effect on the =
direction or=20
management of a firm as the selection of a managing partner. Read more =
on how to=20
make sure you are prepared to make the best selection and provide a =
smooth=20
transition.
Lawyers as =
Leaders=20
of Change in Customer Service by Professionals
Providing excellent customer service is one way a law =
firm can=20
distinguish itself from its competition. Why? Because, today more than =
ever, it=20
is so rare.
Management Q&A How Can =
My Firm=20
Avoid the Pitfalls in Implementing Effective Practice Management? =
Do the words =93effective practice management=94 cause =
a pained look=20
to come across your face? Read on to find out how you can experience a =
more=20
satisfying and rewarding practice by avoiding common pitfalls.=20
Management by AgreementDeveloping =
the=20
Attitude of Resolution
Honesty, creativity, innovation, care for people, and =
integrity.=20
Not words you often hear in the same sentence as the word =93lawyer.=94 =
Stewart=20
Levine hopes to change that with the general adoption of his 10 =
principles of=20
the Attitude of Resolution.
Back to=20
School
When September rolls around each year, thoughts =
naturally turn=20
to cooler temperatures or the start of a new school year. Either way, it =
represents a time for change. Why not pick up a book? It=92s portable, =
relatively=20
cheap, conveys knowledge and can inspire change. Read more for Wendy =
Werner=92s=20
top picks for the fall.
Q: Is =
Practice=20
Management Just The Latest Fad?
Without a strategy that differentiates the firm from =
many other=20
similar firms, a practice group structure and effective management can =
go only=20
so far.
Every =
Child Deserves=20
a Home: Gail Johnson
Gail Johnson spent her professional life working as a =
children=92s=20
advocate, yet her success in placing children with the right families =
often=20
ended in frustration. It wasn=92t until she worked with Stewart Levine =
to=20
understand the basis for conflict resolution that she was able to move =
past the=20
obstacles and experience true success.
Coaches =
for Lawyers:=20
Helping You Reach Your Goals
Top athletes in every sport have personal coaches. =
They=20
understand the value of a coach and how it will improve their =
performance. If=20
you want to gain more control over your practice, your business and your =
life,=20
read more about why your practice would benefit from a coach. =
Making =
Your Well=20
Thought Out Strategic Plan an Implementation Success
Successful law firms understand the importance of both =
planning=20
and implementation. Read how your firm can make a smooth transition from =
one=20
stage to the next and realize all of the benefits of strategic planning. =
The Case =
for=20
Motherhood
Why are high-achieving, well-educated women leaving =
the=20
workforce? In many cases, the reasons have more to do with their =
employer than=20
changes within their own lives.
Advice for =
Young=20
Lawyers about Career Development
Paula Nailon, J.D. identifies simple and practical =
steps to gain=20
control of your career. The key is to implement them. Are you up to the=20
challenge?
Surviving =
Your=20
"Junioring" Years
The first few years out of law school are often =
considered the=20
least enjoyable and most stressful. According to David Levy, however, it =
doesn=92t=20
need to be that way. Levy offers a few suggestions that could change =
your entire=20
experience as you navigate the next few years.
Twenty =
Lessons for=20
Lawyers Starting Their Careers
Much of what you need to know as a lawyer is not =
covered in law=20
school or found in textbooks. Read Dennis Kennedy=92s article on the =
lessons he=92s=20
learned about practicing law. It will serve you well and save you time =
in the=20
long run.
Journal of =
a Young=20
Lawyer
Sherry Fowler is lawyer who writes about her =
experiences on her=20
blog Stay of Execution. This article is an insight into some of her =
experiences=20
and thoughts about navigating today's legal system.
Tips from =
the=20
Marketing Director for New Associates
It=92s never too early (or too late) to start =
marketing. Jenna=20
Gruen, Director of Marketing and Practice Development for a Minneapolis =
law=20
firm, offers some useful tips to get you started.
Navigating =
Detours=20
on the Road to Success
Abraham Lincoln lost eight elections, failed at two =
businesses=20
and had a nervous breakdown before becoming our 16th President. The road =
to=20
success is always filled with detours, speed bumps and potholes. To =
minimize=20
their impact you must be prepared, learn from your failures and accept =
that=20
change is inevitable. Read =
more=20
Career =
Vision:=20
Moving Your Life From Stress to Balance
For many individuals, the title of this article =
implies=20
something that they don=92t believe is possible. Whether you are ready =
for a=20
change or are simply intrigued by the concept, read on to find out how =
you can=20
create a personal vision that has the power to change your life.=20
Unconventi=
onal=20
Wisdom for Associates
Do you have the potential to be a superstar at work? =
You do if=20
you heed the humorous and thought-provoking advice of Kimm Alayne =
Walton,=20
speaker and byline of numerous law-related books.
The Basic =
Principles of Ethical Behavior
Nothing is as important as being able to identify =
ethical=20
problems before they become serious. Lazar Emanuel, graduate of Harvard =
Law=20
School and publisher of the New York Professional Responsibility Report, =
outlines the basic principles of ethical behavior all lawyers should =
know and=20
practice.
Pulling in =
the Same=20
Direction: The Open Book Revolution
Building trust among law firm partners and employees =
isn=92t easy,=20
but it is possible. Ed Poll introduces a revolutionary approach to =
management in=20
his article on Open Book Management. Read =
more=20
Resources =
to Prepare=20
You for Your First Days as a Lawyer, and for the Days that =
Follow
If you are relying on Google to find all of your =
legal-related=20
information, you are missing a wealth of resources that are right at =
your=20
fingertips. Dennis Kennedy offers tips on finding the most useful =
resources on=20
the Internet (and beyond) for new lawyers.
The =
Changing World=20
of Work
Do you find that your organization is constantly =
changing, that=20
you are not sure where to focus your time and energy? Do you find that =
you=20
struggle to put your life in balance and that work takes an overwhelming =
amount=20
of time in your life? Do you question, =93Am I in the right job?=94 If =
you answer=20
=93yes=94 to any of these questions, you are not alone. =
Speaking =
Engagements=20
for Attorneys: Eight Steps to Obtaining Opportunities for Business =
Development,=20
Marketing and Public Relations
Are you preaching to the choir when you hold seminars =
or give=20
presentations? Steve Markman, President, Markman Speaker Management, =
provides=20
some ways to expand your business through public speaking. =
10 Ways to =
Reinvent=20
Yourself or Your Firm
Stewart Levine examines the =93Ways=94 and =93Means=94 =
to reinventing=20
and re-energizing your law practice.
Resources =
to Help=20
You Avoid Disaster in Your Disaster Recovery Plan
It's easy to get all worked up about disaster recovery =
and then=20
slowly let the issue slip away from you when nothing terrible happens =
for a=20
while. Dennis Kennedy provides a list of resources to assist development =
of your=20
disaster recovery plan.
Outcome-Foc=
used=20
Leadership
In a profession that offers a service that is a =
commodity,=20
outcome-focused leadership may be what is needed to deliver real =
results.=20
Your =
Future: Is=20
There A Merger There? Are You Going To Follow The Lemmings Or Set Your =
Own=20
Course?
Why do some firm mergers succeed while others fail? =
Before=20
beginning this process, both sides should evaluate the marketplace and =
the=20
likelihood that the core values will be a good fit. William Cobb =
identifies=20
market trends and their implications for mergers.
The =
Aligned Law Firm=20
and Partner Compensation
Creating a fair compensation system depends in part on =
a firms=20
ability to clearly articulate their vision.
Contracts =
with=20
Style
If you draft legal documents for a living, don't miss =
Marc=20
Lauritsen's review of A Manual of Style for Contract Drafting by Kenneth =
Adams.=20
Developing =
the=20
=93Great=94 Law Firm
David Freeman fills the gap between the management =
principles=20
promoted in Good to Great and the practice of those theories in the =
legal=20
industry.
Management Tips & Tricks:Cell =
phones =96 Great=20
New Technology or Latest Per Se Negligence?
Drivers on cell phones are certainly annoying; could =
they also=20
be a risk for their employer?
Management by Agreement:Courageous =
Conversations
How courageous are your conversations with your =
colleagues,=20
clients and families? Stewart Levine argues that our capacity to engage =
in=20
meaningful conversations contributes to our productivity. =
2004
Looking to =
the=20
Future: What Changes Do You See Coming in the Next Twenty Years? =
The last twenty years have been pretty exciting, with =
word=20
processing, accounting systems, PCs, networks, cell phones, email, and,=20
ultimately, the Internet. How about the next twenty? Will law firms =
exist in=20
their present form? How about that billable hour? What technology will =
shake=20
things half as much as PCs and the Internet? Once again, I asked our =
panel how=20
things might change and what will likely stay the same? Some of their =
answers=20
might surprise you. Read on to see.
Don=92t =
Just Plan =96=20
Implement: Steps to Successful Practice Group Plans
Business plans are essential to the success of any =
Practice=20
Group. Susan Raridon Lambreth outlines ten steps Practice Groups should =
use when=20
creating one that will achieve results.
Small Talk =
Can Lead=20
to Big Things
Do you sweat the small stuff? If the answer is yes, =
you=92re not=20
alone. Wendy Werner provides some insight into mastering the skill of =
small=20
talk.
The Strongest LinksCrystal =
Ball=20
Resources for Looking into the Future of the Practice of Law
While the public discussion on the future of law =
practice has=20
quieted down, it is alive and well on the Web. Dennis Kennedy recommends =
a few=20
Web sites you shouldn=92t miss as you examine this topic. =
Successful =
Extranets=20
Start with a Focus on Your People
In this article, Daniel and von Elling discuss how =
extranet=20
projects can keep your clients updated and informed during unsettling =
times.=20
Management by Agreement: The Law of =
Agreement
Collaboration is such a fundamental life skill, yet =
our early=20
schooling did not include a course in effective collaboration. The only =
way most=20
of us get better at expressing agreements is because we suffered in the =
past=20
because one of our agreements was insufficient. Unfortunately, unless we =
shift=20
our way of thinking as result of our learning or experience, we just get =
more=20
paranoid and protective as time goes by.
Management Tips and Tricks:Making =
Money: Your=20
Practical Guide to Profit=99 Part II
In Part I, Ed Poll covered the five most important =
measurement=20
benchmarks, and he started to outline his practical tips for making more =
profit.=20
In this part, he finishes with five more money-making suggestions for =
lawyers.=20
Management By Agreement: Tips to =
Keep Your=20
Agreements on Track
Have you created a roadmap for negotiating and =
implementing your=20
next agreement? Stewart Levine offers some tips and techniques to =
smoothly=20
navigate an often conflict-ridden journey.
The Art =
And Craft Of=20
=93Doing The Minutes=94
If you feel that being secretary of a volunteer group =
is a=20
menial and undignified calling, consider this: there are few roles a =
person can=20
play which provide more perspective on the workings of an organization.=20
Management By Agreement: The Many =
Costs of=20
Conflict
Is it possible to create a win-win situation in =
conflict=20
resolution? What are the real costs involved? Stewart Levine answers =
these=20
questions and more by uncovering the true cost of conflict. =
Can We =
Have Fun When=20
We Work in Deadly Serious Jobs?
When clients and potential clients walk into the lobby =
and=20
reception area of your law firm, do they feel fear or trust? The answer =
may mean=20
the difference between a satisfactory relationship and an exceptional=20
relationship with your clients.
Appreciativ=
e=20
Inquiry: It's Not Easy, But It Is Simple
At some point in our professional careers, we all feel =
ineffective in our problem-solving skills. In this article, Cathy Clark =
suggests=20
you focus on the possibilities rather than the problems. Rather than =
focus on=20
what isn't working, she suggests you focus on what does work. =
The Strongest Links Finding =
Great=20
Resources About Mentoring on the Internet May Be Even More Difficult =
Than=20
Finding a Great Mentor On Your Own
Dennis Kennedy shares his experience with mentors and =
mentoring=20
as well as a list of hard-to-find online resources.
Management By AgreementGetting =
Clear: The=20
Value of a Mentoring Agreement
Creating a formal mentoring agreement clarifies =
responsibilities=20
and helps avoid any misconceptions about the mentoring relationship. A =
sample=20
mentoring agreement is included here.
Management Tips and TricksCash Flow: =
Ten Tips=20
to Keep it Moving
Without cash flow, a firm can quickly come to a =
grinding halt.=20
Ed Poll shares ten tips on how to keep your bank account full on a =
regular=20
basis.
Road Map =
to the=20
Future? Navigating Your Practice to Seize Opportunities
Do you have a road map for your law practice? Do you =
know where=20
you want to be ten years from now? Carol Gausz-Mandelberg takes us =
through the=20
steps to develop a strategic plan.
Mentoring=20
Associates: It's Simply Good for Business
See how some Canadian law firms have integrated =
mentoring=20
programs into their practices and how those programs have made their =
firms=20
stronger.
Generation =
X and the=20
Millenials: What You Need to Know About Mentoring the New =
Generations
Mentoring can be difficult if you don't "connect" with =
your=20
mentee. Understanding your generational differences can help improve =
your=20
mentoring relationship.
Making an =
Ongoing=20
Mentoring Relationship Stronger and More Productive
Every mentoring relationship will find its own path to =
success.=20
To make that success even stronger, key elements must be introduced to =
the=20
relationship, including candid feedback, monitoring progress toward =
goals, and=20
more.
Preparing =
For a=20
Mentoring Relationship
Before starting a mentoring relationship, you have to =
know what=20
to expect. Before you decide to be a mentor or mentee, read this=20
first.
Mentoring: =
Its Time=20
Has Come=97Again
Dan Pinnington explains a new style of mentoring and =
how it can=20
help the legal profession, and clears up some classic =
myths.
Strategic=20
Self-Assessment
In today's competitive marketplace, a strong firmwide =
strategy=20
is the key to success. If your firm has a strategic plan, Ward Bower =
provides a=20
quick self-assessment to see how adequate your plan is in today's =
competitive=20
environment.
The =
Importance of=20
Mentoring
Career coach Wendy Werner explains the difficulties =
with=20
mentoring programs and tips on how to make a mentor/mentee relationship=20
successful.
The Power =
of Trust=20
in Law Practices: What Is It and How Do You Get It?
Trust provides the foundation for healthy client and =
employee=20
relationships. Yet, trust is also a highly complex topic that means =
different=20
things to different people. Learn about the three types of trust and how =
you can=20
gain that trust from your clients.
Can Your =
Firm Afford=20
You? How Profitability Helps Associates Keep Their Jobs
It takes an average of three to five years for a new =
lawyer to=20
break-even on their firm's investment in them. See how you contribute to =
the net=20
profits of your firm by knowing your own personal financial=20
formula.
Building =
Rapport in=20
a Coaching Relationship
Building rapport is actually building a mutual trust =
between two=20
individuals. When working with a client, rapport is crucial to how well =
the=20
client is satisfied with your service. Here are five tips on how to =
develop good=20
rapport.
Strategies =
for=20
Successful Knowledge Management in Large Law Firms: Lessons Learned from =
Experiences with Document Management Systems
This mini-roundtable takes a look at Knowledge =
Management issues=20
from the past experiences with Document Management systems. Dennis and =
Ron share=20
their insight on this issue.
Conflict =
&=20
Contract to Collaboration & Covenant
When we work with contracts or agreements with =
individuals we=20
naturally have a "me vs. them" mentality with the desired end result to =
be in=20
our own favor. Stewart shares his vision on how changing from a "you or =
me" to a=20
"you and me" attitude benefits everyone.
Six Things =
That=20
Drive Clients Crazy (And What You Can Do to Avoid Them)
Keep your client relations on a good note. Here are =
suggestions=20
on how to avoid six common client complaints.
Where Have =
the Women=20
Attorneys Gone?
Is it a "pipeline" issue or are law firms not =
addressing the=20
lack of current women partners? Wendy explores this reality and the =
reasons=20
why.
What =
Clients Want:=20
Learn How to Listen to Clients When They Talk (Foonberg's Rules of=20
Listening)
When you sit down with a client, are you really =
devoting all of=20
your attention to him or her? Jay explains his "Rules of Listening" and =
how they=20
enhance the client relationship.
Getting =
Legal Work=20
and Fees from Other Lawyers
Have you set up a referral network yet? Jay gives some =
tips on=20
how to adhere to ethical rules while soliciting for =
work.
Ten Rules =
for=20
Avoiding Disciplinary Complaints
It is estimated that every year about one disciplinary =
complaint=20
is filed for every ten lawyers. Here are ten rules to help you avoid=20
disciplinary complaints all together.
How to =
Manage=20
Key-Client Marketing
Keeping clients is like flossing your teeth, "Floss =
only those=20
teeth you want to keep."
Employment =
Agreements
Can you answer the two questions "What does your =
supervisor=20
expect from you?" and "What do you expect from your supervisor?" If not, =
maybe=20
it is time you put together an Employment Agreement.
Legal =
Services Going=20
Offshore - A Critical Trend!
It's not just happening to manufacturing and customer =
service=20
industries, offshoring is happening to the legal industry as=20
well.
Getting to =
Resolution =96 Part II
Stewart Levine continues his discussion on a model for =
resolving=20
conflict. Here he reveals steps four through seven.
Examining =
The=20
Feasibility of the Leased Law Firm Executive
Can a leased law firm executive be the answer to your =
firm's=20
needs? John Iezzi takes a look at this different type of law firm =
management and=20
explores the possibilities.
Getting to =
Resolution =96 Part I
Stewart Levine introduces a model for resolving =
conflict over=20
three of seven steps in this first installment.
Communicate=
With=20
Status Reports
Ed Poll shares a new perspective on how to keep =
clients updated=20
on your progress.
Looking to =
the=20
Future: What Changes Do You See in the Next Twenty Years?
What do you think the legal profession will be like in =
twenty=20
years? Six law students, four young lawyers, and two other professionals =
share=20
their views in this roundtable.
Electronic =
Document=20
Retention Policies (And Why Your Clients Need Them)
We all think about the question, "Do I need to keep =
this file?"=20
Then comes, "For how long?" Paul French explains what to keep and how to =
ensure=20
compliance.
A=20 Vision for Virtual Law Firms--Questions You Should Be Asking
With new technology making virtual firms more of a =
reality,=20
Dennis Kennedy asks some interesting questions about the=20
topic.
Charismatic=
=20
Communication for Coaches
Use a little charisma in your communication to your =
coachee to=20
build more trust and a better relationship.
Can =
Lawyers Still=20
Keep a Secret? Not Under the New Snitch Rules
We start with the premise that full disclosure to a =
lawyer is=20
essential in order for the lawyer to best assert and protect the =
interests of=20
the client. Given that premise, the question is: Can the lawyer keep a =
secret?=20
The answer: Not under new "snitch" rules!
2003
Practice =
Management=20
Primer
The principle resource of any law firm is its =
complement of=20
legal talent. Managing those resources in the provision of quality and =
timely=20
legal services, at a cost that is economical for the client and =
economically=20
rewarding for the owner is the primary function of Practice=20
Management.
The Most =
Common=20
Malpractice Errors
Don't fall into the trap of Malpractice. Keep the =
communication=20
lines open and clear to avoid suits.
Emergency =
Time=20
Management
Emergency Time Management is what's needed when the =
stress from=20
a lack of time is moving towards being toxic.
Raising =
Your Rates:=20
When and How to Do It
Debating raising your rates? Here are a few tips to =
help you=20
implement the change effectively.
Partnering =
with Your=20
Partners: Promoting Team Rewards
Ed Poll debuts his column on legal management.=20
Is There a =
Down Side=20
to Viewing Law as a Business?
Does there seem to be a recent focus on the business =
side of=20
practicing law? Mark shares his recent experiences with this topic and =
if there=20
is a down side to this thinking.
Agreeing =
on Results:=20
Ten Steps for Success
Too often people jump into agreements without taking =
the time to=20
make them explicit. But, if you don't take the time to work through =
these issues=20
at the beginning you may pay later through the cost of inevitable=20
conflict.
Next =
Generation=20
Management: Can An Invitational Leadership Approach (ILA) Work In Law=20
Firms?
Looking for a new management approach in your firm? An =
Invitational Leadership Approach might be what you are looking for. Ann =
wraps up=20
her three article series on management techniques exploring this=20
model.
Client/Ca=
se=20
Screening=97Starting Off On The Right Foot
When looking to take on these new clients or cases, =
how are you=20
screening them to make sure you are making the best match for you, and =
them?=20
This handy checklist will help you make the right =
decision.
What's =
Important?=20
Putting Priorities In Order for Managing A Successful Law Practice =
If you have leadership and/or management =
responsibility in your=20
firm, it is worth taking the time-out to sharpen your core awareness and =
perspective. In management lingo, the ROI [return on investment] is =
highest when=20
an individual strengthens competencies that, in turn, strengthen the =
firm's core=20
capabilities.
Emotional=
Wisdom:=20
Motivation and Survival for Law Practice Managers
Much has been published recently about EQ, emotional=20
intelligence. Some bylines say EQ is more important than IQ. That =
evidence will=20
be long in the works and, in the end, meta-analysis of all the research =
will=20
most likely report: "It depends. It depends on the situation, the =
people, and=20
the task at hand."
LPM Management Committees
Management Audio CLE
Associate=20
Work/Life Balance: Making Alternative Schedules Work for You and Your=20
Firm
This program provides answers to common questions about asking for =
and=20
implementing alternative scheduling and/or career tracks.... Read=20
More
Management Books and Publications
Lawyer's=20
Guide to Effective Yellow Pages Advertising, Second Edition, =
The
This book by Kerry Randall, "the world's foremost expert on Yellow =
Pages=20
advertising," shows you...
Downloadable Management Products
American Bar Association | 321 N. Clark St. | =
Chicago, IL 60610=20
| 800.285.2221
ABA Copyright Statement =
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